Workflow Manual Approvals - Why manual approver doesn't show on stages?

[Onoderav]

Hi,

I'd appreciate some help with this:

Does anyone know why an approver added during a 'Manual Approval' activity doesn't appear on the stages?

If I add approvers manually during the 'Approval - User' activity, the approver's name shows up, but I need the name of the approver added during the 'Manual Approval' activity to appear as well. If there's no OOB solution for this, is there a workaround to display this information on the portal?

[Josh Pirozzi]

Hi @Onoderav,

While I'm not sure why it doesn't auto-capture the Approver in the Flow Logs, you could always include a 'Look Up Record' Flow Step where:

• Table = Approval [sysapproval_approver]
• Conditions:
  • Approval For SysID = RITM SysID (or other record) where the Approval has been processed
  • State = Approved

This look up should provide you with the results in your Flow(s) to account for who is approving when reviewing the Flow Logs.

Hope this helps!

Josh

[Onoderav]

Hi, @Josh Pirozzi,
Thank you for your support. However, this is a workflow.