Your flow cannot be found. Flow sys_id:An error

nehasingh98
Tera Contributor

I am getting this error "Your flow cannot be found. Flow sys_id:An" after migration of my changes from dev to qa.

I have already tried to re-captured the floe and pushed to qa and reverted to previous version but it didnt work out.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @nehasingh98 ,

 

This error usually come if:

  1. Due to missing variable - A input filed which might have been used as reference in the below steps as either a data pill or inline script.
  2. Added sub flow but that sub flow not available in upper environment.

 

Solution:

  1. Sometime recapturing the flow and then promotion to upper environment work.
  2.  Try reverting to older version.
  3. Identify the mission variables and recapture that along with flow.
  4. There is a defect - PRB1828730 related to this issue and to remove the 'content not found' pop up, you can follow below step:
    1. To delete the 'Content cannot be found' popup from the UI. (Right Click - Inspect - Go to Elements - find '<div class="ReactModalPortal"> ' and delete.  This will remove the pop - up of 'Content cannot be found Your flow cannot be found. Flow sys_id:n'. 

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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7 REPLIES 7

Community Alums
Not applicable

Hi @Community Alums ,

 

Thanks for the reply. Already tried it, didn't worked.

Runjay Patel
Giga Sage

Hi @nehasingh98 ,

 

This error usually come if:

  1. Due to missing variable - A input filed which might have been used as reference in the below steps as either a data pill or inline script.
  2. Added sub flow but that sub flow not available in upper environment.

 

Solution:

  1. Sometime recapturing the flow and then promotion to upper environment work.
  2.  Try reverting to older version.
  3. Identify the mission variables and recapture that along with flow.
  4. There is a defect - PRB1828730 related to this issue and to remove the 'content not found' pop up, you can follow below step:
    1. To delete the 'Content cannot be found' popup from the UI. (Right Click - Inspect - Go to Elements - find '<div class="ReactModalPortal"> ' and delete.  This will remove the pop - up of 'Content cannot be found Your flow cannot be found. Flow sys_id:n'. 

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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Thanks for the reply.

I am checking one by one reference and sub flow and comparing.