Access to sys_whitelist_package.list and sys_whitelist_member.list tables

MariusB38349440
Giga Contributor

an hour ago

Hi everyone,

I’m currently testing a ServiceNow integration and ran into an issue accessing the following tables:

  • sys_whitelist_package
  • sys_whitelist_member

Even with admin and security_admin roles, I get the error:
“Security constraints prevent access to requested page.”

From what I’ve found, in newer ServiceNow versions these tables are restricted and only accessible by ServiceNow support. I’m working on a personal/training instance, so that’s likely not an option for me. Is there any supported way to interact with or inspect this data?

 

 

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Tanushree Maiti
Kilo Patron

30m ago

Hi @MariusB38349440 

 

For these following table Read ACL access has been given to "maint" role.

maint(maintenance) role is an ultra-high-level, system-reserved role intended only for ServiceNow employees (or authorized support partners) to perform deep system configurations, upgrades, and troubleshooting. It is not intended for customer administrators and cannot be assigned directly to users.

 

  • sys_whitelist_package
  • sys_whitelist_member
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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