Basic

keerthikoru
Kilo Contributor

why in users if we adding the  role then instead of one role it is adding mutiple role  

4 REPLIES 4

Karunakaran
Giga Guru

@keerthikoru it could be because of the role that contains other roles..

example:

Karunakaran_0-1770304327440.png



Hope this is what you are looking for. If it is not, please be specific about which ootb role you are referring here.

adityahubli
Tera Guru

Hello @keerthikoru , 

 

When you assign a role to a user, you may see additional roles automatically added because of role inheritance. Some roles are designed as parent roles and already contain other roles within them. So when you grant one role, ServiceNow also gives all the child roles associated with it.

 

If this helps you then mark it as helpful and accept.

Regards,

Aditya

Dr Atul G- LNG
Tera Patron

Hi @keerthikoru 

Out of the box (OOB), many roles exist that inherit from /to other roles as well, so when you assign one role to a user, they automatically receive additional related roles."

 

DrAtulGLNG_0-1770306386515.png

 

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AndersBGS
Tera Patron

Hi @keerthikoru ,

 

Because a role can contain several roles.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/