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Either Service offerings (and Sub cats) or inc Cat and Sub cats

BennoElsenaar
Kilo Contributor

an hour ago

HI, is there a simple explanation why we should use Service offerings with sub categories for incident administration in stead of " out of the box" Incident categories and sub categories?

 

hope  you are willing to think along with me 🙂 

 

rgds, Benno

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