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How many types of client scripts in service now ?

PruthwirajS
Giga Contributor

Hi Service now family,

 

Can anyone tell me how many types of client scripts in service now ?

 

Thanks;

Pruthwiraj 

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @PruthwirajS 

 

Here All 4 client scripts with sample code as a example.

 

  1. Onload ()

Common Use Cases: Setting default field values, hiding or showing fields on load, or making fields read-only based on roles.

Code Example:

function onLoad() {

    if (g_form.isNewRecord()) {

                g_form.setValue('impact', '3');

               g_form.addInfoMessage('Welcome! Please fill out all necessary field details.');

    }

}

 

  1. onChange()

Common Use Cases: Making a field mandatory based on another choice, showing a section, or validating input format.

Code Example:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    if (newValue == 'hardware') {

        g_form.setMandatory('u_serial_number', true);

        g_form.showFieldMsg('u_serial_number', 'Serial number is strictly required for hardware items.', 'info');

    } else {

        g_form.setMandatory('u_serial_number', false);

    }

}

 

3.onSubmit()

  • Common Use Cases: Final multi-field form validations or preventing submissions when formatting or security constraints are broken.

Code Example:

function onSubmit() {

    var shortDesc = g_form.getValue('short_description');

        if (shortDesc.length < 10) {

        g_form.addErrorMessage('Submission aborted: The short description must be at least 10 characters long.');       

        return false;

    }   

    return true;

}

  1. onCellEdit()
  • Common Use Cases: Restricting mass inline updates, validating list changes, or locking down specific columns based on user status.

Code Example:

function onCellEdit(sysIDs, table, oldValues, newValue, callback) {

    var saveAndClose = true;

    if (newValue == '7') {

         alert('Security Notice: Records cannot be Closed directly via the list view view. Please open the form.');

        saveAndClose = false;

    }

    callback(saveAndClose);

}

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti