hi
When servicedesk engineer works under a RITM or Incident the amount of hours work on each day is listed under the "Time Worked" related tab under the ticket as shown
I have seen for sum ticket the cumulative sum of "Hours worked" column is displayed at the end of list labeling 'Sum' , But some tickets does not show as such.
I have tried to configure the column option >lList Calculations > and selected the Total Value Checkbox.
But it did not resolve my issue.
Please advice how I can add the cumulative sum of Hours worked under a task.
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