How to display 3 variables in a single row in a Record Producer ?
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2 hours ago
Hi Experts,
I am working on a Record Producer in CSM and have a requirement to display three variables in a single row (3-column layout).
Currently, I have tried using:
- Container Start
- Split
- Container End
The available Split layout options are:
- 1 Column Wide
- 2 Columns Wide, Side by Side
- 2 Columns Wide, Alternating Sides
I also tried setting the Variable Width to 25% for all three variables, but they still render one below another instead of appearing in a single row.
My Record Producer is being used from a CSM/Portal page.
Questions:
- Is there an out-of-the-box way to display 3 variables in a single row in a Record Producer?
- Can this be achieved using Container Start/End and Split variables?
- If not, what is the recommended approach?
Any guidance or examples would be greatly appreciated.
Thanks!
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2 hours ago
not possible with OOTB way
You might have to create a new catalog widget and do lot of customization to achieve this
Note: I will recommend not doing this considering the technical debt
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Hi there @BokkalaS
Unfortunately, there isn't an out-of-the-box way to display three variables in a single row on a Record Producer using only Container Start/End and Split variables. and No. Split variables are limited to one or two columns.
Customize the Service Portal widget or implement custom CSS/HTML if a three-column layout is a strict requirement.
Kind Regards,
Azar
Serivenow Rising Star ⭐
Architect@ KPMG.
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2 hours ago
Hi @BokkalaS
OOB it is not supported feature for portal. You have to think about using MRVS variable set .
Refer: How to add three column in a catalog item
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 hours ago - last edited 2 hours ago
Hi @BokkalaS,
Its possible with custom widget. But use OOB recommended method (1 Column Wide, 2 Columns Wide, Side by Side, 2 Columns Wide, Alternating Sides) rather than doing custom catalog widget. Otherwise it will be difficult to maintain moving forward.
Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.
Kind Regards,
Ehab Pilloor