How to Highlight Reference Field in Workspace When User Has No Email

[SachinNasa]

Hi Community,

In ServiceNow Workspace, I want to change the background color of a reference field to yellow — but only when the referenced user record does not have an email address.

I understand that direct DOM manipulation is not supported in Workspace, so my main question is:

• Can this kind of conditional styling (like changing background color) be achieved using Client Scripts or any other supported method in Workspace?
• If not, what are the recommended ways to visually indicate such conditions in Workspace forms?

Looking forward to your suggestions or best practices!
Thanks in Advance.

[Ankur Bawiskar]

@SachinNasa 

that's correct, DOM is not supported in workspace

You can try to explore field decorators

UI Builder Deep Dives: Field Action Decorator 

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