Field Highlighting Restrictions - Reference , Document ID and URL field types cannot be highlighted.
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12-09-2025 10:31 PM
Hi ,
https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/navigation-and...
Found the above documentation on Field highlighting which states that , Reference , Document IDs and URL fields cannot be highlighted. Curious to know the reason behind this.
Thanks!
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12-09-2025 10:41 PM
Hi @abinaya-s
“I’m not completely sure, but from my experience, URL fields behave differently because they’re clickable links, whereas Reference fields store values that point to other tables. This is just based on my own observations.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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