Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Field Highlighting Restrictions - Reference , Document ID and URL field types cannot be highlighted.

abinaya-s
ServiceNow Employee
ServiceNow Employee

57m ago

Hi ,
https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/navigation-and...

Found the above documentation on Field highlighting which states that , Reference , Document IDs and URL fields cannot be highlighted. Curious to know the reason behind this.

Thanks!

0 Helpfuls
  • 18 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

46m ago

Hi @abinaya-s 

“I’m not completely sure, but from my experience, URL fields behave differently because they’re clickable links, whereas Reference fields store values that point to other tables. This is just based on my own observations.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls