How to track which “modules/tables” were assessed/modified by a user in last 30 days?

Rameswarv990717
Giga Contributor

Requirement

I want to capture user activity like:

  • Navigator Modules (Application Menu → Modules) changes
  • Configuration/Development artifacts modified by the user (e.g., Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, etc.)
  • Preferably, a single place/report to see “what the user edited”
1 REPLY 1

Nilesh Pol
Kilo Sage

Hi @Rameswarv990717 ServiceNow provides audit logs to track changes made to records, including who made the changes and when. e.g. 

  1. Navigate to System Definition → Dictionary.
  2. Search for the table you want to track.
  3. Open the table's dictionary entry and ensure the Audit checkbox is enabled.
  4. Save the changes.

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then Navigate to Reports → Create New. on sys_app_module table.

 

You Use Customer Update table to Track Configuration Changes.

You can create report on sys_update_set table as per requirement in conditions filter.

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