Hi,I'd like to ask if there's a way to determine the source of incoming chats. We offer a chatbot feature on multiple platforms, such as Microsoft Teams and our website. Is there a way to generate a report that identifies whether a chat originated fr...
Hi all , I made a flow in the flow designer and noticed that when i am in right scope i am not able to open it . I did cache out the memory and tried to login in but i cannot see the flow designer . It shows me the below error when i try to run the i...
1 / 7Refer a friendSummaryItemDescriptionLocationDescriptionService Portal → HR → Refer a FriendUsed to refer a friend to a advertised position.FormFieldType & optionsREQUIRED READONLYConditionDescriptionRequestorLodge on behalf of someone else?On ...
I have defined a declarative form action, with help of this:https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003 Weird thing is: depending on the way I open the record, the action has a differ...
Hi, I am new to the servicenow ecosystem and I am trying to figure out what to use to develop an app that can be published to the App Store. There is going to be custom frontend, api calls outside of the platform, data model. There is a lot of cont...
Hello ServiceNow Community,I am currently working on a project where I need to use the prompting functionality in my Virtual Agent Designer flow with Now Assist enabled. Specifically, I am facing issues with grammatical mistakes and output formatting...
Not able to log in to servicenow dev instance. Coming as offline
I have followed the Doc directions for Initialize a Git repository with the ServiceNow IDE (https://www.servicenow.com/docs/csh?topicname=initialize-git-repository-servicenow-ide.html&version=latest). Summary of steps Created a scoped application w...
I want a report(line chart) for the incident and need a comparison between created and resolved incidents of the month without using performance analytics. Is that possible?
Hi All, I need help for my service now PDI. Numerous time I have refreshed my instance but still it says instance is offline and try few minutes later. Why it is showing again and again like this since last 5 hours.If anybody knows about it please sh...
I'm not able to login to my instance. Here is what it shows:Did 'reset instance password' many times but it still shows same error.
When trying to use the now-sdk build. We are seeing this error related to record on the sys_ui_view table: src/fluent/generated/sys_ui_view_f2426b7247c29e90a412225c416d4391.now.ts:8:9 - error TS303: View name can only contain alphanumeric characters8...
Hello, in this study that I did over two days, I created a catalog item with 3 string fields, free text type, so that the person can type the incident number and thus bring up the short description and the incident description. I am aware that there ...
Hi all, have tested ServiceNow IDE on my PDI, but as soon as I try to create an app in a workspace i get this error " [ide] [ERROR] Unable to complete request" - See below: ide] Creating application, Application Name: 'test2' Package N...
Hello all, I'm not sure what I've done but I'm not able to use sdk-now fetch. I am properly authenticated in the instance since I was able to create a new scoped application, but I cannot use sdk-now fetch. Every time I try it I get this error:❯ now-...
