Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

How to Use Prompting Functionality in Virtual Agent Designer Flow with Now Assist?

NisargaY
Tera Contributor

Hello ServiceNow Community,

I am currently working on a project where I need to use the prompting functionality in my Virtual Agent Designer flow with Now Assist enabled. Specifically, I am facing issues with grammatical mistakes and output formatting in the bot responses. I would like to instruct the bot to correct these issues via prompts.

Could anyone guide me on how to achieve this? Any examples or best practices would be greatly appreciated.

Thank you!

0 REPLIES 0