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Forum Posts

inbound email action

I've created a inbound email action and whenever i tried to sent the emaill on the required emails its just doesn't shows up in the email logs i have attached the screenshot most of the configuration looks fine to me please assist me if im doing some...

MuhmmadU by Tera Contributor
  • 342 Views
  • 3 replies
  • 0 helpfuls

Issue with the workflow.

I have configured the workflow as exactly specified in the solution but still it is giving the issues to me. I can't debug it because i am not getting the approval state neither it is getting rejected or accepted in the workflow although the task is ...

23030310506 by Mega Explorer
  • 202 Views
  • 1 replies
  • 0 helpfuls

OTP Problem

Dear Sir@Sunil2021I am Facing Problem with my ServiceNow Account As i cannot Receive OTP so that i cannot login Please Help Me solving This Issue as i have some Urgent work to complete The ServiceNowID Is Same as this Email hassan.ahmed@azmsquad.com ...

HassanF by Tera Contributor
  • 453 Views
  • 6 replies
  • 1 helpfuls

Email Notification

In ServiceNow Zurich version,  ServiceNow ticket, we can add people to the watchlist so they get notified by email for any update on the service ticket. The issue we are having is people on watchlist can't reply to tickets - what is out of the box Se...

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DP1970 by Tera Expert
  • 492 Views
  • 6 replies
  • 1 helpfuls