In dashboard apply filter on interactive filter from another interactive filter
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yesterday
Hi Community,
@Ankur @Matthew_13 @GlideFather @Mohammed8
I have two interactive filters in my dashboard: "IT Responsible Organization" and "Assignment Group."
IT Responsible Organization: The values for this filter are pulled from the "IT Responsible Organization" field in the group table, which is of the choice type.
Assignment Group: The values for this filter are sourced from the group table and filter incidents based on the assignment group.
Requirement:
Under the "IT Responsible Organization" filter, there are four values, with each value corresponding to specific assignment groups, as detailed below:
Value 1: 3 groups
Value 2: 2 groups
Value 3: 1 group
The behavior I need is as follows:
When selecting Value 1 in the "IT Responsible Organization" filter, only the three related groups should appear in the "Assignment Group" filter.
When selecting Value 2 in the "IT Responsible Organization" filter, only the two related groups should appear in the "Assignment Group" filter.
In summary, I need the "Assignment Group" filter to dynamically display values based on the selection made in the "IT Responsible Organization" filter.
For reference I have attached screenshot
IT Responsible Organization filter.
Thank you in advance for your assistance.
Best regards,
Siva
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17 hours ago
@Ankur Bawiskar
Can you please help on above requirement
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17 hours ago
you can try to leverage Cascading Interactive filters and use the follow filter logic
I am not 100% sure how that works as I didn't try that out
Cascading Interactive Filters - Office Hours - Aug 14 Recap
Set a filter to follow another filter in a many-to-many relationship
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
