inbound email action

[MuhmmadU]

I've created a inbound email action and whenever i tried to sent the emaill on the required emails its just doesn't shows up in the email logs i have attached the screenshot most of the configuration looks fine to me please assist me if im doing something wrong

[Dr Atul G- LNG]

Is it in PDI? If yes, then it won’t work because email functionality does not work properly in PDI.

If it’s in a client instance, then check whether email is enabled and confirm that the email account has been properly set up.

[Ankur Bawiskar]

@MuhmmadU 

unless it's shown in email logs you won't know if inbound action processed or not.

what debugging did you do from your side?

[Srikanth_9]

Hi @MuhmmadU,

I have seen your attachments and gone through the script.

I have found few mistakes: 

1. Do not use "current" instead Glide the Table.

2. initialize() function is missing.

3. Use the variable.insert() instead of current.insert().

I'm provide the script of a similar use case which I have worked in the past.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.