Please provide PDI

SanketT77483701
Mega Explorer

3 weeks ago

I am waiting for PDI from last 5 days but not available PDI, Showing waitlisted.

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2 REPLIES 2

Dr Atul - LNG
Tera Patron

3 weeks ago

Best approach 

 

Cancel the waiting list

Request a new PDI of Australia version 

Upgrade to Brazil ( it takes 4-6hrs).

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @SanketT77483701 

 

his is now a known issue, and a few community members have reported experiencing the same problem.

If you are facing this issue with the Brazil PDI, you have two options:

  • Need it sooner: Cancel the current waitlist request, submit a request for an Australia PDI, and then upgrade it to Brazil.

  • Okay with waiting: If you prefer a fresh Brazil PDI, you can wait until your request is provisioned.

Please note that PDI does not currently have official support available.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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