Plugin unable to be install on PDI

davo
Giga Guru

Plugin applying issue - "Activate all Software Asset Management Professional plugins" was unable to be installed on my PDI dev336548 and was advised to report here

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @davo 

This is a common issue, especially when multiple requests are being submitted, which can sometimes cause delays or failures.

So, don’t lose patience—keep trying, and it should eventually work. You can also try clearing your browser cache and then attempt the request again, as this sometimes helps resolve the issue.

 

https://youtu.be/7P4PIwZOg-0

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
Key Points Covered Recap of Previous Session Asset lifecycle: Plan → Request → Approve → Source → Allocate → Manage → Support → Sunset. Modules involved: Request, Contract, Inventory, License, Model, End-of-Life Management. Purpose of SAM Manage software licenses: what is owned, used, and needed ...

Tanushree Maiti
Tera Patron

Hi @davo 

 

First Install  the Software asset management Professional plugin

Then try with   "Activate all Software Asset Management Professional plugins" , it will work.

 

Ref:  https://www.servicenow.com/community/sam-forum/i-have-tried-to-activate-the-software-asset-managemen...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti