Hello ServiceNow Community,
I have a query regarding email functionality in a ServiceNow Personal Developer Instance (PDI).
I would like to know whether it is possible to send emails from a PDI and view them in the Outbox/Email Queue. In my instance, I am unable to see emails being sent, so I am not sure if outbound email functionality is enabled by default in PDIs.
Could anyone please help me understand:
- Is outbound email enabled in ServiceNow PDI?
- If not, is there a way to enable or test email notifications in a PDI?
- How can I verify whether emails are being generated and queued?
- Which modules or tables should I check to troubleshoot email sending issues?
I would appreciate it if someone could explain the process or share any relevant documentation.
Thank you for your help.
Best Regards,
Sai Teja
ServiceNow Developer
