Regarding Instance login

[ShaktiR66239868]

Hello All,
I am not able to login with these credentials in my personal pdi. Is there any way to reset password apart from this way.
Please help because i don't want to loose this pdi.

[Mohammed8]

Hi @ShaktiR66239868 

Dont worry, reset instance password will just reset your password, you will not loose your pdi. It will generate new current password. I have tried many times, you can go ahead.

One more way is when you get login page, you can go for forget password option and see if it works for you or not

If you find this helpful, please mark solution accepted/helpful

Regards,

Mohammed Zakir

[ShaktiR66239868]

@Mohammed8 I have tried this but it is saying like this Email and sms sent to you but i am not getting any email and sms.

[Mohammed8]

Hi @ShaktiR66239868 

ohk, it usually does not work, did you go ahead with reset password instance and check?

[ShaktiR66239868]

Hi @Mohammed8 ,
Yes, I have reset my password but it is not allowing me with that password because in my pdi MFA (multi factor authentication)is enabled. Is there any solution to stop this MFA system.
Please provide solution related to this