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Regarding Instance login

ShaktiR
Tera Contributor

3 weeks ago

ShaktiR_1-1762883805264.png

 

Hello All,
I am not able to login with these credentials in my personal pdi. Is there any way to reset password apart from this way.
Please help because i don't want to loose this pdi.

0 Helpfuls
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6 REPLIES 6

Mohammed8
Mega Sage

3 weeks ago - last edited 3 weeks ago

Hi @ShaktiR 

Dont worry, reset instance password will just reset your password, you will not loose your pdi. It will generate new current password. I have tried many times, you can go ahead.

 

One more way is when you get login page, you can go for forget password option and see if it works for you or not

Mohammed8_0-1762906877482.png

 

If you find this helpful, please mark solution accepted/helpful

 

Regards,

Mohammed Zakir

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ShaktiR
Tera Contributor

3 weeks ago

 

ShaktiR_0-1762921426553.pngShaktiR_1-1762921430523.pngShaktiR_2-1762921434075.png

@Mohammed8 I have tried this but it is saying like this Email and sms sent to you but i am not getting any email and sms.

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Mohammed8
Mega Sage
In response to ShaktiR

3 weeks ago

Hi @ShaktiR 

ohk, it usually does not work, did you go ahead with reset password instance and check?

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ShaktiR
Tera Contributor
In response to Mohammed8

3 weeks ago

Hi @Mohammed8 ,
Yes, I have reset my password but it is not allowing me with that password because in my pdi MFA (multi factor authentication)is enabled. Is there any solution to stop this MFA system.
Please provide solution related to this

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