Urgent PDI Recovery Request – dev184158

rja_1
Kilo Contributor

7 hours ago

I am requesting assistance with my Personal Developer Instance (PDI)

PDI dev184158

I received an inactivity warning stating that my PDI would be reclaimed after the end of day August 13, 2026 PST.

I understand that the PDI was reclaimed because of inactivity. However, this instance contains important development work for an ongoing project, including ServiceNow configuration, custom development, integrations, scripts, tables, workflows, and related development artifacts.

I can no longer access the instance through my Developer Portal, and the portal now shows the option to request a new instance.

 

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Dr Atul G- LNG
Tera Patron

4 hours ago

Hi @rja_1 

 

You cant get the same PDI back if it taken  by SN. You need to request a new PDI. There is no dedicated PDI support, so community members have limited ability to help with these issues. 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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