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11-16-2023 10:32 AM
Is it possible to resume a solving group, so that incidents are not sent to it? how to make?
11-16-2023 07:08 PM
@Valleska Matoso You can define the group type on your assignment group to prevent an assignment group from getting tickets assigned to it.
For more information please refer to https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-group...
