Can anyone explain Roles and responsibilities of the Service Now Administrator

eswetha26
Giga Contributor

Hi all,

 

I am new to the Service now 

Can anyone explain Roles and responsibilities of the Service Now Administrator in real time.

5 REPLIES 5

OlaN
Giga Sage
Giga Sage

Hi,

There is no "one true" answer to this question. I would say it depends on the customer and on the team working for the customer. All examples given by others are valid, and can be expected as duties. But it can also include more advanced tasks that borderlines the developer role.

Luckily most of those questions can quickly be resolved for you by the community if you ask.