can we change the order of sub-categories for a catalog item?
can we change the order of sub-categories for a catalog item?
Forum Posts
How to take backup of custom created app from App engineen studio
Hello I am new to App engines studio , Created a new app using app engine studio , by creating updateset but as I created a Application , it created new application with that name and all the updates are in default updateset , But without Updateset i...
How to get access token using client credentials as grant type while doing inbound integration
Hi Team, Through OAuth authentication grant type is password i got access token and refresh token. But It got expired. Can you please provide solution how to get access token using client credentials as grant type while doing inbound integration...
Standard Change Requests
One of the conditions that defines a standard change request is that it is performed "frequently". So is there any specific guideline for what it meant by "frequently"? Would a minimum of twice per year meet this definition?
Resolved! Unable to show error message
have shared u the screenshot please check. Here the problem is in security group table - I have filled security group name with the help sys_user_group, and owner from sys_user table. I have given some value to both. for example after the form is su...
how to call multiple function in script include
how to write multiple function in script include and how we can call that function in scripted rest api
integrate Azure AD with ServiceNow
How to integrate Azure AD with ServiceNow without integration hub?? Please provide steps in detail.
Pop-up or Alert message
How can we create a popup or alert message without including the background value or name? Any suggestions from you all..? please provide an example.
Remove Discuss button problem form
How to Remove "Discuss" button from the problem form?
Resolved! Getting an error on incident form
Lets consider there are two usersUser 1User 2User 1 have an admin role User 2 doesn't have admin role. There is incident created by user 3 then user 2 open the incident and he can see the error on the top of the incident form like "Read operation on ...
Catalog Item not searchable in Service Portal
Hi Team, Catalog Item not searchable in Service Portal even though have attached catalog,category and set the Visble Everywhere to TRUE and Hide on Serviceportal to FALSE and also there is no specific criteria as well but still no luckNote: All these...
Resolved! Issue in downloading .csv data from service now
I am trying to download in .csv format from service now for a task and receiving a message that the data has been sent to E-mail. However the data exceeds 25 MB so I am not seeing an attachment. I checked send to E-mail option since it would take a l...
Making the VIP name red in a task table Requested for field.
Hi Team, I want to make the Requested for field for VIP names in red on a task table , but reqested for is not the direct field on TASK table how can i achieve it by using the client scrip. Note: Requested for on sc table field info: Dictionary Info:...
Resolved! How to make assignment group nonread only in problem table when you select category is dropdown None
How to make assignment group non-read only in problem table when you select category is dropdown None and assignment group is read only it selects any other category
Favourites is missing for some user after update
Hi Everyone, Is there a to retrieve the favourites of the user. apparently it was dissapear. I saw some article that favourites record stored in sys_ui_bookmark.list but how can I retrieve ?1 of the option I observe is export the favourites of the us...