Can't clear scans Sn_SE10241 Discovery schedule names should be related to what is being discovered

HeyMarkWarmack · ‎07-23-2026

I can't clear scans for 'Name' for Impact Scan Findings of: Sn_SE10241 Discovery schedule names should be related to what is being discovered.

For the Impact app - Impact v8.0.10, App id: sn_impact_cust

I am not having luck on clearing the Findings Scan for:

sn_SE10241 - Discovery schedule names should be related to what is being discovered

https://XXXXXXX.service-now.com/now/nav/ui/classic/params/target/sn_se_definition.do%3Fsys_id%3Dc25e...

I have tried several iterations off Dr Google and SN Docs suggestions for NAME.
My original Discovery Schedule Name format that failed the scan : PRINTERS-Topeka(3 )

note: There is a close parentheses but this post makes it a circle.... No space in ( 3 )
I have tried:
PROD-PRINTERS-Topeka(3 )
Prod_Printers_Topeka(3 )

Prod_Printers_Topeka[3] (tried square brackets)

Prod_Printers_Topeka3 (no parentheses)

ALL the typed versions still appear on the scan findings after rescanning, they still failing the check and I am puzzled why the Name is 'failing'.

Supporting Documentation (This doc shows an example Name of: CIM - SMI-S - Storage Controllers)

https://www.servicenow.com/docs/csh?topicname=t_CreateADiscoverySchedule.html

A search yielded this suggestion, but none has worked:

Examples:

Location-Based: [Location Code] - [Environment] - [Asset Type] (e.g., NYC-Prod-Servers, LON-Dev-Network)

Segment/Network-Based: [Site/Building] - [IP Range/Subnet] (e.g., BldgA-10.10.2.x, DMZ-Web-10.50.4.x)

Function-Based: [Environment] - [Function] (e.g., Prod-Databases, Staging-Windows-Servers)

Cloud-Based: [Cloud Provider] - [Account Name] - [Region] (e.g., AWS-Prod-US-East)

I have not find any Naming examples that work. Please let me know if you have something that works.

Small issue, but trying not to override these but this one is frustrating.

Thank you! Appreciate any feedback.

Mark

paulvanover · 3 weeks ago

Hi Mark!

Does you definition have a Type of Rule value of 'Fail if Conditions Match' or is it 'Custom' ?

HeyMarkWarmack · 3 weeks ago

@paulvanover - Yes, default settings of 'Fail if Conditions Match'.

From the Name examples out there I should be able to clear the findings, just wanted to make sure that spaces or dashes wasn't causing the finding and I have yet to find a KB that lays out the passing nomenclature for the finding. Like it doesn't say 'don't use dashes'.

And while a finding on Name is a bit overboard, "PROD - Printers - Location" should pass a name check....

Any additional insights appreciated.

paulvanover · 3 weeks ago

Something doesn't appear to be correct with this definition and I will research internally. In the meantime, if you have someone who is a Scan Engine Administrator (role: sn_se.scan_engine_admin) have them override and deactivate this definition.