cannot view the report that i created.

[prash4]

Hi All.

my customer reached out me saying that he created a report and shared to his team members, when try to open the report below is the error that is popping up, even for the user who created the report. 

I have tried in multiple ways, giving role report_Admin is also not working, 

report view acl has roles > itil, report_admin and PA_admin nothing is working out, how can i resolve this

[SP22]

Hi @prash4,

Can you please find the below link and let me whether it is useful or not.

https://www.servicenow.com/community/incident-management-forum/how-to-resolve-this-issue-access-to-t...

https://www.servicenow.com/community/itsm-forum/report-on-table-change-task-access-to-this-content-d...
Thanks
SP

[swathisarang98]

Hi @prash4 ,

Go to Navigation, ACL (access control ) -> In operation type report_view and name give your table name on which the report is created 

 it would look something like below,

Resolution:

Try adding the role which is mentioned in that acl or create one more report_view acl on table and give the required role it should work.

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang