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robust transform map

Hi Team, I want to do robust transform map to insert data into case and incident multiple table while i am importing data its only processed inserting to target table.

Incident form

Hi Team,I have one requirement on incident form when the caller is vip user then only he is able to see that impact choice "VIP User" and when call is not vip then he can't see that impact choice "Vip user". So here i have written one client callable...

Question on incident

Hello I have one requirement on incident, When caller is VIP then only impact choice "vip user" should be visible otherwise aren't visible for  non vip user.Could you please help on this to get the proper solution.Thanks

suru2 by Tera Contributor
  • 209 Views
  • 2 replies
  • 0 helpfuls

Resolved! CSA Voucher

Hi Team, I am planing to get CSA certification and tried applying for a slot, but its asking for voucher..Can you pelase help on where to buy the voucher ? 

mullapudi7 by Tera Contributor
  • 948 Views
  • 4 replies
  • 0 helpfuls

Approver email not received by approver

Hi Team,we have group approval for change request, i can see there are 20 approvers all of them are receiving approver email notification, except one approver who's name is appearing in approver list of change request but that person has not received...

Prati2 by Tera Contributor
  • 387 Views
  • 6 replies
  • 0 helpfuls

Change window exceeded

Hello. Does anyone have a change process that includes extending the change window once it has begun? For example, a change is going to exceed the change window and the change assignee gets approval from the CAB to extend the window. Do you require t...

Servicenow Hibernating

Hey there ServiceNow Community,I'm curious if anyone else has come across this issue before, and if you were able to resolve it.My PDI has been hibernating for four days, and unfortunately no better solution is coming up than trying again or contact ...