Change window exceeded

[LadySGRho89]

Hello. Does anyone have a change process that includes extending the change window once it has begun? For example, a change is going to exceed the change window and the change assignee gets approval from the CAB to extend the window. Do you require the change be backed out and a new change created or do you do something else? Thanks for your guidance. 

[AshishKM]

Hi @LadySGRho89 , 

I would prefer to connect with change management team [change manager] and request for extension of implementation window and perform the work after it extend. Change manager has authority to take decision based on situation.

I have experience such cases in past with my client, client has dedicated change management team who authorized [ approve ] the change and extend the implementation window based on proper business reason.

-Thanks,

AshishKM  

[Sumanth16]

Hi @LadySGRho89 ,

Change Process varies depends on organization's policies and regulations. As per best practices, if change window started it should complete before planned end date. If it doesn't complete in change window ,it consider as unauthorized change. Please check with your CAB team to develop process on that.

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda