Clone Query

[Nick124]

Hi,
We want to clone our Service Now Production Instance (Tokyo) to our development and test target instances. The only area we would like to retain in the target instances is the sys_user table. Is this straight forward to carry out when requesting the clone? is there any specific tasks that I need to do to carry this out?

Thank you.

[Anurag Tripathi]

Hi,

you need to mark it under preserve data when you raise the clone request

Please check this link -> Data preservation on cloning target instances (servicenow.com)