Script debugger is not showing settings and session log
I am not able to see the debug icon enabled. Repaired the plugin still same issue
Forum Posts
Data archive/ cleanup
Hi, I am trying to archive- destroy/ cleanup record using the OOB functionality but when executed the rules I observed the attachment are becoming orphan and not getting deleted along with base record deletions. If anyone have experienced the similar...
SNOW tool (NA region) while trying to create changes.
I am currently facing an issue with the SNOW tool (NA region) while trying to create changes. I am unable to create a change or update any existing records, which is directly impacting my daily tasks.
Data archive suggestion
Hi, I am working on the data archive project and I have to consider all the related important records for complete archive/ destroy of records. If anyone have implemented this in their experience pls help me here. Thanks,Pankaj kumar
Rest API limit
Hi All, I am enabling servicenow end point to someone for inbound and outbound request. But the requester will flood servicenow with request, before getting into any downtime/ failed api response I would like to know the maximum throughput of get/put...
Attach Technical KB Article to incident in SOW to auto populate in work_notes
Hello, I have a requirement for the work notes to be auto populated instead of additional comments field when a KB article that is not "Public" is attached to an incident in SOW. This is to prevent end users from having access to KAs that are not "Pu...
Instamce Suspended Notification
My instance dev307142.service-now.com is currently showing as suspended with the message: "Please reach out to your sales contact to re-enable your instance."Can someone help me understand how to get this reactivated?
Workflow Variable Limit
Hi, We are trying to add variables in the - 'Add Variables' section of the workflow and move them from - 'available' to 'selected', even after updating and publishing the workflow, the variables are not getting added.If someone could please help on t...
Idea portal category is not visible on idea form.
I have a custom field in idea table called "category" reference with im_category table.when an idea is created from idea portal choosing all mandatory fields. after creating idea, category is not showing in form. quick help would be really appreciat...
Export to PDF (portrait) functionality is not working in change request
when user is trying to export to PDF change request it is redirecting to blank page., how to resolve this.
How to change the below images in the employee portal
I want to change the above picture will anyone help me on this
SOTWARE SPEND DETECTION
Team, Please help me how can I edit or customize the Software Spend Detection Overview dashboard.u@Ankur Bawiskar @Community Alums @Sohail Khilji @Dr Atul G- LNG @Maik Skoddow
g_form.getElement('sysparm_item_guid').value isn't work
i need to get the sys_id of the uploaded attachment from onsubmit catalog client but g_form.getElement('sysparm_item_guid').value isn't work it return an error "Cannot read properties of undefined (reading 'value')"
Resolved! How to perform delete records in list component in ui builder(workspace)
I have a list component in a page. Now i am looking for deleting a record from the list component. for more info list component showing relationship data from cmdb_rel_ci table. how to perform delete operation ? Thanks in advance.
Merge 2 accounts in ServiceNow
Hi,My query is - how can i merge 2 accounts (both with different account numbers, different emails, different login account etc.) - i need to display in both accounts all my trainings and certifications in both.I am confused on merging accounts.Pleas...
