CSA risk expire solution help

[Bola1]

Hi Team, 

Please, I just checked my CSA status and realized it is about to expire. I don't know how to fix it because it doesn't show or say I should take a delta test. 

i look forward to reading from team members about solution

[AshishKM · Accepted solution]

Hi @Bola1 , 

Please share the screen shot of that page.

Do you have CSA on your own expense or through employer's partner program.

Did you write last delta exam, if not then when did you get CSA cert first time.

-Thanks,
AshishKM

[AshishKM · Accepted solution]

Hi @Bola1 , 

Please share the screen shot of that page.

Do you have CSA on your own expense or through employer's partner program.

Did you write last delta exam, if not then when did you get CSA cert first time.

-Thanks,
AshishKM

[Bola1]

I got the CSA. on my own. yes, I did some delta, but I didn't see the delta option this time. see the screenshot below 

[Simon Hendery]

Does it not give you an option to fix the problem when you click on the at-risk cert? Or somewhere else when you log into Now Learning?

You may be due to pay the annual certification maintenance fee ($US200) which you need to pay before you can sit the delta. Again, steps to do that should appear when you log in or click on the at-risk cert. 

[AshishKM]

Do you have any delta cert exam in 2023.  Where is the Utah Delta.  

If you don't see  any option, open a case for help, Its very late for getting the help before 13-Feb.

Check this

Credentials - Certification Maintenance Program (CMP) FAQ (servicenow.com)