Hi Team, I have used the below script to get incident details in the dynamic content blocks for content blocks dash bord, for this I have write one script include and one content block script. Can anyone help me to get correct output.Script include: ...
I have a problem with a 16 hour gap in the date/time field when performing the following. If you have other instances or solutions, please share information.・Create an incident record using Inboud Action. After creating the record, when Opened_at and...
I want to create a capability matrix of the servicenow product subscribed by my organisation, I want to prepare a slide with the all the application/modules name listed in the belo categories : 1. Deployed2. Subscribed but not in use3. Not subscribe...
We have been able to create a report showing the number of views on a page within the Service Portal using the sp_log table, the user is now wanting to understand the users using this page, which departments, companies, teams etc they belong to. He w...
Actually, when the first-level approval is triggered, an 'approval notification' should be sent. For the second-level approval, the 'approval request email notification' needs to be restricted from triggering without modifying OOB the 'approval requ...
I got the script for to create multiple RITM from single request based on MRVS and for that they have written Run script in workflow. I have an requirement of to write the script in flow designer. I am attaching the script which is written in workflo...
Hi, I am facing a weird issue where every time I am creating a map source and adding it in the report and then saving the report and refreshing it the map source is automatically getting removed. In the first picture you can see map this data is show...
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Hello,We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap. The current view of the change landing page appears as a link. I have checked change sys_properties where com.snc.change_management.state_...
Hi! I just want to know how to do: If Request Type is Remove Access or Remove All Access, automatically remove the role/s, then set the RITM state to Closed Complete. My flow is as follows as per the other requirements:
Good Afternoon, I am currently looking at an Enhancement Request and I wanted to know if assignment groups can be dynamic? Kind regards,Chioma Woherem
Hi All, I have requirement to create a request based on excel input. how should i achieve this.
I can only find posts on this from 2022 but since we upgraded to Washington we have experienced random jumping of the cursor to different fields in Service Operations Workspace. ServiceNow have so far provided no solution and it is starting to drive ...
Hi Team, we are trying to setup Metric Intelligence in servicenow but we are not aware of how it works in servicenow. we have the mid server and do not have a virtual machina. how to setup metric intelligence in servicenow without having virtual mach...
Is it possible to create Date Range interactive filters for dashboard reports on incident table? We wanted to created filter to allow to select dynamic date intervals instead of predefined like last 7 days , last 30 days, last week or so on. Filter s...
