Actually, when the first-level approval is triggered, an 'approval notification' should be sent. For the second-level approval, the 'approval request email notification' needs to be restricted from triggering without modifying OOB the 'approval requ...
I got the script for to create multiple RITM from single request based on MRVS and for that they have written Run script in workflow. I have an requirement of to write the script in flow designer. I am attaching the script which is written in workflo...
Hi, I am facing a weird issue where every time I am creating a map source and adding it in the report and then saving the report and refreshing it the map source is automatically getting removed. In the first picture you can see map this data is show...
how to become good servicenow developer
Hello,We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap. The current view of the change landing page appears as a link. I have checked change sys_properties where com.snc.change_management.state_...
Hi! I just want to know how to do: If Request Type is Remove Access or Remove All Access, automatically remove the role/s, then set the RITM state to Closed Complete. My flow is as follows as per the other requirements:
Good Afternoon, I am currently looking at an Enhancement Request and I wanted to know if assignment groups can be dynamic? Kind regards,Chioma Woherem
Hi All, I have requirement to create a request based on excel input. how should i achieve this.
I can only find posts on this from 2022 but since we upgraded to Washington we have experienced random jumping of the cursor to different fields in Service Operations Workspace. ServiceNow have so far provided no solution and it is starting to drive ...
Hi Team, we are trying to setup Metric Intelligence in servicenow but we are not aware of how it works in servicenow. we have the mid server and do not have a virtual machina. how to setup metric intelligence in servicenow without having virtual mach...
Is it possible to create Date Range interactive filters for dashboard reports on incident table? We wanted to created filter to allow to select dynamic date intervals instead of predefined like last 7 days , last 30 days, last week or so on. Filter s...
Hi We want to remove list in SOW workspace in left pane 3 lines. We want to see other 3 home, schedule, teams but we don't want list.
Hi AllI am in the process of transitioning to a new company and have merged my account to transfer my CTA certification to my new email address from my previous one. When I merged, I received an email stating: "We have identified an issue with your r...
Hello Everyone, We are facing an issue while trying to raise an offer through an order guide in Sp portal. Even though the filed is automatically filled (the variable value is cascaded from order guide i.e we added item assignment variable in rule ba...
For the Employee Service Center (ESC) side, when I click on my task, I want to add a redirect link that depends on each approval to take users to the corresponding Knowledge Base (KB) article. How can I implement this? I've tried several approaches i...
