Error in creating action in flows

[Hervi]

Hi All,

there is one user profile with admin role .. with this profile one is unable to create actions in flows . Any idea why? I checked all ACLs , roles with no luck. The action cannot be created in any scoped app also not in global app . Any idea what could be the issue? 

[Sandeep Rajput]

Try removing the admin role from the user profile save it and then re-assign the admin role again and see if it fixes the issue.

[Hervi]

Okay let me try it

[Hervi]

No it did not work 

[Sandeep Rajput]

Try one last thing, explicitly assign action_designer role to the user and see if it works. In case it doesn't then raise a case with ServiceNow support and take their help in resolving this issue.

[Hervi]

I explicitly assigned action_designer role earlier only. So this way also it’s not working