Hello All, In the KB article for all the end user the images which were attached those were broken and not visible except admin & it's similar role. There is no criteria applied for the same it was visible for all. Can anyone suggest me. Thanks
Recently, I have asked to install a plugin, that related to CMDB, when try to do in lower instances,Applications > Plugins > plugin name: worked fine in lower instances, but the same plugin when try to install in prod instance, a message appears sayi...
Hey guys, so I'm having trouble accessing the labs on the ServiceNow learning. After completing a lesson, when it's time to do the labs it's not giving me all the information needed to complete it. If anyone can help me in this matter it would be app...
SN Utils- Tool ServiceNow (Browser Extension)The ServiceNow Utility Browser Extension is a helpful tool that enhances your browsing experience by providing quick access to various ServiceNow functionalities. It allows you to interact with ServiceNow ...
Hi Team, When a group is selected in catalog item in the backend flow designer whatever the groups which has same description group examples if the same description matches with 8 groups than those groups should be sent to SailPoint Rest API by crea...
Hi Team, When a group is selected in catalog item in the backend flow designer whatever the groups which has same description group examples if the same description matches with 8 groups than those groups should be sent to Sailpoint Rest Api by crea...
Hello All, I want to know what role is needed to acces triage board link on sprint planning backlog board
Enduser tried to add a comment to the request he raised, but access was denied. He was unable to add the comment in ServicePortal. What could be the cause and solution?
Hi Team,I have created a workflow where condition is if state change to "awaiting vendor " added a timer activity to wait for 24 once 24 hour pass send a notification and change the status of incident to "active" ,flow is working fine and set the s...
The new feature of ATF in Vancouver release Auto-generate ATF test is not clear to implement so how can I get the plugin and use it please help me the steps to implement on demo instance
Need to trigger email notification when the incident is on hold for more than 3 days and with no updates. Please assist. Thanks in advance.
Hi Team, ServiceNow is integrated with on Prem Moogsoft ,We have a requirement reopen resolved incident if the incident resolve with in 24 hour . Any help appreciated what properties i can use to reopen incident in servicenow
Is there a maximum node/action limit for virtual agent topic blocks?
Hello, I am getting the below error while trying to train the model in VA. When I try to sync the sources, I get the below error i got the 'sharedservice.worker' users with the required role and 'glide.shared_service_scheduler.url' property value as ...
Hi All,I have the requirement Please help me in detail to achieve this.Process Summary:1. Day 0: Initial approval request is sent.2. Day 2: 1st reminder is sent after 2 days of the initial request.3. Day 5: 2nd reminder is sent after 3 days from the ...
