Several time ago, the new custom templates were implemented in knowledge module, people were creating thei KBs withouth any issue, however, we noticed the KBs were not crrated under the knowledge_kb table so it causes our AI Search in Portal do not f...
Hello , How to edit the content in SOW workspace .In below image I want to edit Incident SLA time remaining - 30 minutes or less to breachThanks
Hi Team, We are working on integrating Azure Monitor with ServiceNow for Event Management. We are planning to use OOTB bi-directional connector. The documentation says, we require MID Server. Is that correct or we can integrate directly the two pl...
Hi Team, We are facing issue where Azure VMs discovered via discovery having wrong cpu count in cmdb_ci_win_server Table However for onPrem server it is correct.Just wanted to know How cpu count calculate in case of Azure VMs
How much does the certification cost for the exam? Do active duty military receive any exam vouchers?
Hey guys, so I'm having trouble accessing the labs on the ServiceNow learning. After completing a lesson, when it's time to do the labs it's not giving me all the information needed to complete it. If anyone can help me in this matter it would be app...
SN Utils- Tool ServiceNow (Browser Extension)The ServiceNow Utility Browser Extension is a helpful tool that enhances your browsing experience by providing quick access to various ServiceNow functionalities. It allows you to interact with ServiceNow ...
Hi Team, When a group is selected in catalog item in the backend flow designer whatever the groups which has same description group examples if the same description matches with 8 groups than those groups should be sent to SailPoint Rest API by crea...
Hi Team, When a group is selected in catalog item in the backend flow designer whatever the groups which has same description group examples if the same description matches with 8 groups than those groups should be sent to Sailpoint Rest Api by crea...
Enduser tried to add a comment to the request he raised, but access was denied. He was unable to add the comment in ServicePortal. What could be the cause and solution?
Hi Team,I have created a workflow where condition is if state change to "awaiting vendor " added a timer activity to wait for 24 once 24 hour pass send a notification and change the status of incident to "active" ,flow is working fine and set the s...
The new feature of ATF in Vancouver release Auto-generate ATF test is not clear to implement so how can I get the plugin and use it please help me the steps to implement on demo instance
Hi Team, ServiceNow is integrated with on Prem Moogsoft ,We have a requirement reopen resolved incident if the incident resolve with in 24 hour . Any help appreciated what properties i can use to reopen incident in servicenow
Is there a maximum node/action limit for virtual agent topic blocks?
Hello, I am getting the below error while trying to train the model in VA. When I try to sync the sources, I get the below error i got the 'sharedservice.worker' users with the required role and 'glide.shared_service_scheduler.url' property value as ...
