GRC entity (additional comments)
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‎06-19-2024 05:50 AM
In the GRC entity I have additional comments field, when I type anything in the field and click on Post it does not show in that record/entity. The post button is not working.
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‎06-19-2024 06:18 AM
Hi @Prachi Tikhe Refer below KB Articles
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755864
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780823
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953507
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748500
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0634703
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‎06-19-2024 06:25 AM
Please share some screenshot also adding @Community Alums he is champ in GRC.
She is asking mainly for GRC not on platform level.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎06-19-2024 07:13 AM
I also had a look at all the KB's but they were already done.