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How to bring the "VIP" and "Executive" icons to agent workspace

phr
Tera Contributor

‎05-08-2024 04:30 AM

Hi All,

 

I have a requirement to bring the "VIP" and "Executive" icons that is seen in the "impacted user" in the incident form to agent workspace when the same incident is opened through agent workspace. How to achieve this?

phr_0-1715167615297.pngphr_1-1715167706285.png

 

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