How to cancel open child tasks when change request is closing

sriram7
Tera Contributor

‎03-04-2024 10:45 PM

Hi Team,

 

How to cancel open child tasks when change request is closing

 

I have written After Update Business rule, 

 

Condition: current.state == 3 && current.state.changes()

 

Script:

(function executeRule(current, previous /*null when async*/) {

    // Add your code here
    abortcanc();

function abortcanc() {
  if (current.sys_id == '') {
    gs.info("Business Rule: Sys_ID is empty. Exiting.");
    return;
  }

  var gr = new GlideRecord('change_task');
  gr.addQuery('parent', current.sys_id);
  gr.query();

  while (gr.next()) {
    if (gr.active == true) {
      gr.state = 4;
      gr.update();
      gs.info("Business Rule: Updated Change Task " + gr.number + " associated with Change Request " + current.number);
    }
  }
 
However code is not working,
 
Can you please help me with this
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2 REPLIES 2

Uncle Rob
Kilo Patron

‎03-04-2024 11:18 PM

Don't script this.   Flow Designer should be able to do that, codeless.

 

TRIGGER:   On Change Request state changes and state = 3
1 - Look up records on change_task where parent is the trigger record
2 - For each of (1)
3 - Set State = 4


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Uncle Rob
Kilo Patron

‎03-04-2024 11:20 PM

Also, you no longer need lines like this:

gs.info("Business Rule: Sys_ID is empty. Exiting.");

 

Check out this video I did on the system log context map

 

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