Can Valid_to field is editable when Article is in published state

Can Valid_to field is editable when Article is in published state.Please can some one help

After an incident is resolved, there are several tasks related to incident management and knowledge

After an incident is resolved, there are several tasks related to incident management and knowledge feedback that remain open. If these tasks are not completed within 7 days, they are automatically closed as incomplete. However, the knowledge teams s...

How to identify audience of knowledge bases in service now?

Looking for a Trusted Mobile App Development Company

Hi, my name is Anna Medley and I am looking to develop a mobile app for my own business. If you have any recommendations for a trusted mobile app development company then please let me know. 

Need resize control in CAB workbench

Hi, When change manager holds CAB meeting with CAB workbench, they want fields that have long contents to provide resize control (bottom right corner). They said the resize control was there but now it's gone. Any suggestions? Thanks

How to create an Exchange Online mailbox using a Service now request/task/ticket?

I've scenario, we want that whenever any user in our org. submits a SNOW ticket to create an EXO mailbox, it should route to the manager for approval and then mailbox should get created based on the Name and email user has mentioned in the catalog fo...

verify Tasks state and based on task state close the RITM

I have a requirement where the ask is if, 1st task close cancelled - Cancel the request.2nd task close cancelled - cancel the request.3rd task close cancelled - cancel the request.In 3rd we have provided some 14-check boxes where user wants to create...

pull the data from AFSCP to servicenow

Create scheduled jobs to pull the information from AFSCP DB views and update the staging table which later will be used by transform maps to update the required details in ServiceNow (loading the data from staging table to the actual table based on o...

Users are being automatically redirected to "Classic" app in mobile browser

If user clicks on any ServiceNow INC link in mobile, it is by default opening in "Classic" app in mobile browser.Do we have any way to stop this automatic redirection to "Classic" app?

Article Body filed is not visible on Service operation workspace . How to make visible or add

Hello Team ,  Article Body filed is not visible on Service operation workspace and this filed is mandatory .We are not able to create knowledge article via the service operation workspace  .  I have checked all the UI policy ,Client script  but there...

Notification:How to Finding out existing notification for catalog variable

How to Finding out existing notification for a catalog variable. There is a notification already created for a catalog variable.HOW TO FIND OUT THE NOTIFICATION FOR THE VARIABLE. whenever the variable value is selected as yes a notification is coming...

SNMP-ARP table steps are grey out in debug mode

when i try to debug a switch in debug-mode , SNMP-ARP table steps are grey out and I could not test those steps.why is it so ?

When requesting as an End user,catalog item not triggering flow

Hi All, please help me anyone. I am facing a issue when I am requesting a catalog item as an end user, the flow is not triggering. But when I am requesting as an admin flow is triggering.Please tell me, what might be the reason?

SCRIPT INCLUDE ISSUE IN FETCHING THE CALLER DETAILS

Hello guys, I have created script include to fetch the caller details , from database, but unfortunately the script is not working could someone please help me on this ,