How to change the read only knowledge base field in Knowledge article?
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10-15-2024 08:50 AM
I was created a draft article using exiting article in existing article, Knowledge base is 'A' but the knowledge base is inactive in test and qa and prod instances, so if I can change the knowledge base to 'B' then knowledge article will be visible in qa and test instance portal and we can't activate the 'A' knowledge base in qa and test due to some issues
I have the admin access, still I can't be able to edit the knowledge base in list view and form as well
How can change the knowledge base to B in knowledge article in backend.
Please help me on this, how I process for further?
Best Regards,
Madhu
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