How to do Bulk search of incidents (Ex: at a time i want to search 100 incidents)

sahana1998
Tera Contributor

How to do Bulk search of incidents with out scripting can anyone help on this?

2 ACCEPTED SOLUTIONS

HrishabhKumar
Kilo Sage

Hi @sahana1998 ,

If you want to search them in the listview only then you can use this following filter condition:

Number - is one of - <Add all the incident number>

Screenshot attached:

filter.png

 

If you want to search it using script, you can write a fix script(which is a server side script), and search for them.

 

Thanks.

Hope it helps.

Mark this helpful and Accept Solution it my response helped you.

View solution in original post

SN_Learn
Kilo Patron
Kilo Patron

Hi @sahana1998 ,

 

In the incident.LIST use the filter option and filter it as below:

 

[Number]  [is one of]  [list of inc records]

SN_Learn_0-1721815058658.png

 

Mark this as Helpful / Accept the Solution if this helps

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Mark this as Helpful / Accept the Solution if this helps.

View solution in original post

4 REPLIES 4

HrishabhKumar
Kilo Sage

Hi @sahana1998 ,

If you want to search them in the listview only then you can use this following filter condition:

Number - is one of - <Add all the incident number>

Screenshot attached:

filter.png

 

If you want to search it using script, you can write a fix script(which is a server side script), and search for them.

 

Thanks.

Hope it helps.

Mark this helpful and Accept Solution it my response helped you.

SN_Learn
Kilo Patron
Kilo Patron

Hi @sahana1998 ,

 

In the incident.LIST use the filter option and filter it as below:

 

[Number]  [is one of]  [list of inc records]

SN_Learn_0-1721815058658.png

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

Thank you

Hi @sahana1998 , Thanks for marking helpful. Could you please also 'Accept as solution' if this helped. You can mark multiple answer as solution.

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Mark this as Helpful / Accept the Solution if this helps.