security prevents writing to this field

How to solve security prevents writing to the State field

'Assignment group' and 'Assigned to' reset back to the initial value with the case closure

When the status is closed on the case, the "Assignment Group" and "Assigned to" fields value should reset to the initial value. These fields can have many different values in them while the case is ongoing and dozens of options you can choose to valu...

How do I set a Delegate Knowledge Article

Create & Publish KB article to instruct on setting a Delegate in ServiceNow (via User Profile) - Audience: ITIL Fulfiller and Business Approval Users

Keep Formatting option is not coming while pasting content into KB article

Hi,One user is not getting Keep formatting option while pasting the content in KB article. She tried by changing the browser but the issue is same. I have attached the file which she is trying to copy in the KB article. 

incident records confidential and not visible to others

If one team or group has a requirement to keep their incident records confidential and not visible to others, but you want to achieve this without using a custom table and only utilizing the incident table

notifications not vanishing from the now mobile icon.

notifications are cleared even the user has opened the notifications from now mobile. notifications still showing on the app icon.

How to fetch the last 10 incident records through background script

How to fetch the last 10 incident records through background script and middle records also. could you please help any one

How much is the overall cost of the service now course for Technical project manager?

What are all the features of Instance Observer and what features comes with what subscription?