How to make Assign to mandatory while resolving the incident

[Arjun Kumar Le1]

I want to make Assign to mandatory, while clicking the resolve button and changing the state to resolve manually.

 could anyone please help?

[Community Alums]

Hi Arjun,

You can create a new UI policy with the condition : State is Resolved

A new UI policy action under this where you make the : Assigned To field as mandatory

If you want to learn more about UI policies, please refer the below video.

Please mark this comment as Correct Answer/Helpful if  it helped you.

Cheers,

Hardit Singh