Hi All,Have a great day, We are having one issue. we created one Knowledge Base and mapped the Publish workflow as the OOB Approval workflow.later we created one article.while click on publish button Approval workflow not triggered. didnt find workfl...
Hi Experts, I have a requirements to remove the glideRecord and GlideAggregate from the ACLs Script, So what is the other approach to be used in ACLs other than this. We are strongly used not to use Gliderecord in ACLs.Please provide the best solutio...
Hello, I am not able to get into HiWave account to check tickets status. It is asking me to enter registration code.
Hello, My name is Sarika Waysal, I have recently completed Servicenow System Administrator Course and while applying on webaccessor for certification exam mistakely I put my parental Last name instead of my current Last Name. All my documents are on ...
Hi everyone.I want to restrict the accessing EDIT button on kb view page from end users. How to do these changes in UI Macro KB_VIEW_COMMON ''is editable'' as defined in line no.8 attaching the screenshot please refer. only authorized users can only ...
Assigned to field should show sys _id instead of names of the members of the assignment group field apply business rule
we have two widgets. in one widget we have a buton called Action. Basically by using this button the end user can perform action oin their incidents like Resove, Reopen, Close.so now we are implementing a functionality which supports Escation from th...
Hello All, If we wrote wrong syntax on UI Action defined on specific table then we observed that the preview icon for the reference fields are not working on that table. Could you please elaborate the reason and relation between UI Action and preview...
can we change the order of sub-categories for a catalog item?
Hello I am new to App engines studio , Created a new app using app engine studio , by creating updateset but as I created a Application , it created new application with that name and all the updates are in default updateset , But without Updateset i...
Hi Team, Through OAuth authentication grant type is password i got access token and refresh token. But It got expired. Can you please provide solution how to get access token using client credentials as grant type while doing inbound integration...
AS-IS TO-BE Before today, images are showing like first image directly.but now we have to click to see image.Has anyone experienced a similar phenomenon? This phenomenon is appeared on Prod instance only, not on dev and test.
Hi Team, Through OAuth authentication grant type is password i got access token and refresh token. It got expired, can you please provide solution to get permanent access token using client credentials as grant type while doing inbound integrati...
When new catalog item is created then 'catalog item name', 'category' and 'user criteria' should be sent to one user by email notification.I have created notification for this its working fine for 'catalog item name' and 'category', but i want also ...
We are migrating from one ServiceNow instance to another. There are active integrations in both the instances. How can we handle the open tickets in instance A which are still active at the time of migration.
