I am unable to link my email in webassessor account.

[Shyamala]

I am unable to link my email to my web assessor account. I resigned from my previous company but it is showing the email is already registered in your company. Now I cant log in to the company email because I do not have access, How can I register my email Is there any other solution for this??

[Simon Hendery]

In my experience it can take 2-4 days to get a response. However, you can always send a follow-up note on the same case after a couple of days to ask for an update.

[AndersBGS]

Hi @Shyamala  ,

The previous company - was that a partner company? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Shyamala]

Yes

[AndersBGS]

Hi @Shyamala  ,

Have you written to  partnerportal@service-now.com and asked them to unlink the partner account.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders