Launch time for the wizard is slow.

[Shaik Baji]

Hi Team,

I have one requirement related to playbook/wizards I don't have hands on experience can anyone help this:

reported it can take 30-90 seconds to just launch – Can this be looked into,
as it might deter users from following the Wizard to avoid launch times

I think it’s because we are recreating a wizard instance every time in order to capture any new conditions.
We can look into it and see if there’s way to improve performance time.

- Concern with report received is only showing last time used versus every engagement with the wizard—can you
validate if it shows every time the wizard is accessed
Currently it only captures the last usage for the same project.

Regards

Shaik

[Mark Manders · Accepted solution]

I would report this to NowSupport. Let them take a look at it and tell you if it is normal or not? I know playbooks can take a long(er) time to load, but 90 seconds is 2 cups of coffee and that's too much to be waiting on. NowSupport can look at the overall performance.