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SLA Implementation

Hi All, I have created New SLA Definition for Incidents with some changes and i need to disable the OLD SLA Definition. The Existing Tickets with attached sla should not be Impacted.  I have two idea on Rollout.1.) Repair SLA aftter deploying New SLA...

karthik65 by Tera Guru
  • 246 Views
  • 1 replies
  • 0 helpfuls

Inbound action

Hi Guys,  I have a requirement regarding the creation of incident If the email is from " test@test.com" and if the email contains the subject like " Escalation: High”OR subject is like " if the email contains the subject like " XYZ = Critical”OR subj...

tGhadage by Tera Contributor
  • 348 Views
  • 5 replies
  • 0 helpfuls

Gitlab integration with ServiceNow

Hi Guys,  I have requirement related to the integration with Gitlab actually to be honest I am totally new to these subject.can anyone please guide me on how should I proceed as a beginner. thanks for your help!! 

tGhadage by Tera Contributor
  • 1064 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need Solution :

 What is a Module?a. The functionality within an application menu such as opening a page in the content frame or a separate tab or windowb. A group of menus, or pages, providing related information and functionality to end-usersc. A way of helping us...

Snow preck by Tera Contributor
  • 1741 Views
  • 6 replies
  • 7 helpfuls

Servicenow Developer Job

Hi Everyone. I am Shyamala, I completed My masters in Computer Science. I am having Experience in Servicenow. I am looking For serviceNow Jobs. I am on OPT period. I am authorized to work in USA. I am having CSA and CAD certifications. Please help me...

notification mail scripts for additional comment

Unable to create mail script for additonal comments please help me,this is the code that i'm trying   (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,          /* Optional EmailOutbound */ email, /* Optional GlideRec...

VanajaD by Tera Contributor
  • 333 Views
  • 1 replies
  • 1 helpfuls

intergration Hub

 Can we Merge them into single object by using any Transformations in ETL .Problems faced :1. Cannot map Attributes of nodes to attributes of links . I have used 3 classes to establish relationship namely   a.Network Gear   b.Circuits   c.Port  I can...

RakeshB42185671_0-1717746539396.png

Issue in Declarative Action Script

Hi All, @Brad TiltonI had written one List Declarative Action where Implement as : Client script in Client Script i had written the below code in that GlideAjax Code was not working it was not triggering the script include only:function onClick() {  ...

On List view field is not editable

Hi,sn_si.analyst role is not able to edit assigned to field on list view of security request but at the same time sn_si.admin is able to do so.No ACL,client script or ui action for it. This seems OOTB configuration.Does anyon eknow how this is config...

Pranali18 by Tera Expert
  • 268 Views
  • 1 replies
  • 0 helpfuls