Name Change on Exam's Receipt on Webaccessor

[sarikawaysal]

Hello,

My name is Sarika Waysal, I have recently completed Servicenow System Administrator Course and while applying on webaccessor for certification exam mistakely I put my parental Last name instead of my current Last Name. All my documents are on my current Last name. Will it print my name as on Webaccessor account or as on Servicenow portal? I have used same email address for registration but I mistakely used my previous Last Name. How  can I change that name on Webaccssor account? I am going to give my CSA exam on 12th of Feb. Please guide me.

[Harish Bainsla]

Hi check below link may help you

https://kryterion.my.site.com/support/s/article/How-do-I-change-or-update-my-legal-name-contact-info...

[chetanb]

Hello Sarika,

Kindly send an email to certification@servicenow.com .

After you login in your Servicenow webassesor account in homepage at the top right  go to Edit profile option and there you get the option to change email address & Company name in which you are working in currently.

or

Seek contact through webassessor. There's a "Contact" link there.

If my answer helped you in any way, please then mark it as helpful.

Regards,

CB

[Nivedita Patil]

Hi @sarikawaysal ,

Go through the below link.

https://www.servicenow.com/community/now-platform-forum/want-to-change-the-legal-first-name-in-web-a...

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Francivaldo]

Hello sarikawaysal.

1. Login to you Webassessor account and click the Edit Profile option near the top-right corner of your account window.
2. If you are able, update the Legal First Name and Legal Last Name fields then Save the record. If those fields are locked and not editable, you will need to contact your test sponsor directly to request the update because your test sponsor manages its candidates’ Webassessor account profile updates.
3. Update the available fields as necessary and Save the record. If any of those fields are locked you will need to contact your test sponsor and request assistance.  Your test sponsor manages its candidates’ Webassessor account profile updates policy.

use this link to view: Kryterion Support (site.com)

Mark the answer as useful if it answered your question.