Need to move update button before follow button on an incident form
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08-02-2025 06:01 PM
on an incident form we have the button s like follow button, update button, resolved button. Follow button is configured through an widget which is controlled by platform and update button is an ui action on global table. I need to move update button before follow button.
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08-03-2025 12:14 PM
Hi @srinureddy1 ,
you'd need to create a new UI Action specifically for the Incident table, using the same action name as the global one and setting the Order as per requirement.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Chandan
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08-03-2025 01:53 PM
Hi @srinureddy1
I'm not entirely sure what your use case is here, but let's think about the value this change will bring you. Moving the "Update" button before the "Follow / Discuss" button requires checking the order of UI actions. Keep in mind, this change will reflect globally and not just on one specific form type. It's better to stick with the default placement unless there's a strong reason—this helps avoid introducing technical debt
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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