Hi, I have an UI Page called "Request Approval" on Incident form whenever user clicks it, it pops up a dialog box to input 'approver' then runs workflow in the back end, I converted the workflow into a flow and now I want to call the flow instead of ...
In Sow incident table i need to show text to use as a tooltip that appears when a user places the cursor on the support model field.This is working in native view but in workspace its not working
can anyone explain me how this Eligible at in Assignment Eligibility queue will work it would be great if you give any example on this Eligible at.Attached a SS for reference.
Hi experts, There are two fields in my form. when I select the form with following options.Later I want to change the field values , then the access type should change to default value.And how to make checkbox options to default value . How can i a...
How to show Knowledge Approvals in Mobile Agent App, as of now user are receiving approval for change and requests but not for knowledge articles. approvals for kb articles are showing in platform view but not mobile app, how can i configure kb artic...
I've a requirement in which i have to fetch an attachment from an instance and attach it to a data source in the first instance using a flow designer action. We have successfully integrated the instances using OAuth 2.0 However when we try to user th...
Regarding the "Queue" setting item.Please tell me the difference between "Target wait time" and "Max Wait Time".I have attached the relevant screenshot.
Hello everyone, Recently we have noticed multiple invalid CSRF token errors on our instances. The error occurs mostly while an API call is done on our ServiceNow instance. The API error is as follows:- [2024-02-29, 05:35:06 UTC] {pod_manager.py:418}...
Did anyone started giving CSA exam after Washington DC release
I am trying to create attachment with same sys_id in target instance as of source instance using Attachment API but getting error, Please suggest any method how we can achieve this requirement. BR on Kb_knowledge tableAfter Update (function executeRu...
Hi Team, I want to do robust transform map to insert data into case and incident multiple table while i am importing data its only processed inserting to target table.
Hi Team,I have one requirement on incident form when the caller is vip user then only he is able to see that impact choice "VIP User" and when call is not vip then he can't see that impact choice "Vip user". So here i have written one client callable...
Hello I have one requirement on incident, When caller is VIP then only impact choice "vip user" should be visible otherwise aren't visible for non vip user.Could you please help on this to get the proper solution.Thanks
