Not Get response From Server Side Script Include

[payalpatel26]

var FetchPromptStrctureBasedOnChangeServiceType = Class.create();

FetchPromptStrctureBasedOnChangeServiceType.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    // Function to fetch questions based on the selected type

    getQuestionsBasedOnType: function (selectedType) {

        var selectedType = this.getParameter('sysparm_selectedType');

gs.addInfoMessage("serverSideType"+selectedType);

        // Query the 'ServiceType' table and retrieve questions

        var serviceTypeGR = new GlideRecord('ServiceType');

serviceTypeGR.addQuery('type', selectedType);

serviceTypeGR.query();

        if (serviceTypeGR.next()) {

            var promptStructure = serviceTypeGR.getValue('promptstructure');

            return promptStructure ; // Return an empty string if PromptStructure is null

        }

    },

    type: 'FetchPromptStrctureBasedOnChangeServiceType'

});

[Sagar Pagar]

Hello @payalpatel26,

Try this updated scripts -

var FetchPromptStrctureBasedOnChangeServiceType = Class.create();
FetchPromptStrctureBasedOnChangeServiceType.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
	// Function to fetch questions based on the selected type

	getQuestionsBasedOnType: function() {

		var promptStructure;
		var selectedType = this.getParameter('sysparm_selectedType');
		
		gs.addInfoMessage("serverSideType" + selectedType);

		// Query the 'ServiceType' table and retrieve questions
		var serviceTypeGR = new GlideRecord('ServiceType');
		serviceTypeGR.addQuery('type', selectedType);
		serviceTypeGR.query();
		if (serviceTypeGR.next()) {
			promptStructure = serviceTypeGR.getValue('promptstructure');
		}
		return promptStructure; // Return an empty string if PromptStructure is null
	},

	type: 'FetchPromptStrctureBasedOnChangeServiceType'
});

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

[payalpatel26]

Thanks But Still Got null 

[SanjivMeher]

Are you sure the table name serviceType is correct? If it is a custom table, table name could be u_servicetype and field name could be u_type/

[payalpatel26]

I create a private scope application so when we create a table name one is lable that we give name second name define by the system so are you talking about sys define table